GPSR

As a small business selling to the EU and Northern Ireland, compliance with the new 2024 General Product Safety Regulation (GPSR) brings several responsibilities to ensure customer safety and transparency. Here’s an overview to help you understand how this impacts us and our operations:

Key Responsibilities Under GPSR

  1. Product Safety Assurance:

    • We must ensure that all products meet the updated safety standards. This includes conducting risk assessments and ensuring products are safe for their intended use.
    • If a product poses risks, we are required to inform authorities, take corrective actions, and notify customers promptly.

  2. Traceability Requirements:

    • All products must be labeled with clear traceability information, including the manufacturer’s name and address. For imported products, our details as the EU or Northern Ireland distributor must also be provided.

  3. Documentation and Reporting:

    • We need to maintain technical documentation for our products, ensuring we can demonstrate compliance to regulators if requested.
    • Any incidents related to product safety must be reported via the new Safety Business Gateway for quicker response coordination.

  4. Clear Customer Communication:

    • Updated product descriptions and labeling will provide accurate safety instructions and warnings in relevant languages, ensuring customers understand how to use the product safely.

  5. Monitoring and Recall:

    • We are responsible for monitoring products even after sale. If safety issues arise, we must conduct recalls or repair campaigns efficiently.

What This Means for Customers

  • Enhanced Safety: All products are rigorously checked to meet stricter safety standards.
  • Transparency: You will find more detailed and clear information on product labeling.
  • Smoother Resolutions: Improved processes for addressing product safety issues mean quicker resolutions if a problem arises.

These changes ensure your safety and confidence when shopping with us while aligning with modernized EU regulations. If you have any questions about these updates, feel free to reach out—we’re here to help!